circle-exclamation
We understand the issue with launching into ERLC and it has been patched for V2

User Lookup

circle-exclamation

How to Use

  1. Go to ManagementUser Lookup tab

  2. Enter a Discord ID or username

  3. Click Lookup

Information Shown

Section
Details

License

Plan, key, expiry date, status

Hardware

HWID, last heartbeat, app version

Cookies

Total, healthy, expired, last check

Session

Live (from app) or last known (from DB)

Role

standard / club33 / staff

circle-info

Cookie stats show "live" when the user is actively connected (data from their current session) or "last known" when pulled from the licenses table in Supabase.

Staff Actions

Action
Description

Reset HWID

Unbinds license from current PC. User can activate on a new device.

Extend License

Add days to expiry date

Revoke License

Immediately disable their access

Enable License

Re-enable a revoked license

Set Role

Change between standard / club33 / staff

Last updated

Was this helpful?